Concordia K9 Training, LLC

 Privacy Policy

 

SCOPE OF THIS POLICY

This Privacy Policy describes the privacy practices of Concordia K9 Training, LLC ("Company," “we,” or “us”) regarding the personal information we collect, use, and share with respect to our website and social media platforms, including but not limited to Facebook, Instagram, YouTube, and X (“social media accounts”). This Privacy Policy applies to all users of our website and social media accounts. By using our website and social media accounts, you agree to comply with and be bound by this Privacy Policy. If you do not agree to this Privacy Policy, you may not access or use our social media accounts.

 

For purposes of this Privacy Policy (this “Policy”), “personal information” means any information that identifies you personally, alone or in combination with other information available to us. Other information may be non-personally identifiable, such as information collected by cookies.

 

YOUR CONSENT

By using our website and social media accounts, you consent to the collection, use, disclosure, and transfer of your information as described in this Policy (and any Privacy Notices that apply to you). If you do not consent to the collection, use, disclosure, and transfer of your information as described in this Policy (and any Privacy Notices that apply to you), you may not use our website or social media accounts. If you have questions about this Policy or any Privacy Notice, please contact us using the information provided below.

 

YOUR CHOICES

We respect your right to make choices about the ways we collect, use, and disclose your information. This Policy describes some of your choices. You may change previously expressed preferences regarding how we use your information at any time. If you wish to be removed from our mailing lists, please contact us using the information provided below.

 

INFORMATION WE COLLECT AND HOW WE USE IT

We may collect personal information (“Identifier Information”) directly from you when you provide it to us, such as when you contact us through our website and social media platforms. Identifier information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, or an online identifier. 

 

Types of Information

  • Identifying information such as your name, addresses, telephone numbers, or email addresses when you register for an account with us.

  • Financial information (such as credit card or bank account numbers) in connection with a transaction.

  • Additional information we are required or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information we have collected.

  • Computer and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, IP address, browsing history, and web log information.

 

What do we use it for?

Generally, we use the information we collect through our website and social media accounts:

  • to respond to your inquiries;

  • to provide the information, products, and services you request;

  • to provide updates on our dog training and boarding services;

  • to communicate with you about other aspects of our business and services;

  • to provide you with effective customer service;

  • to contact you with information and notices related to your use of our social media accounts

  • to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);

  • to invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);

  • to improve the content, functionality, and usability of our website and social media accounts;

  • to better understand your needs and interests;

  • to improve our products and services;

  • to improve our marketing and promotional efforts;

  • for security, credit, or fraud prevention purposes; and

  • for good faith compliance with the law, a court order, or a subpoena. 

 

We may also use your information for other legitimate business purposes that are compatible with this Privacy Policy.

 

How long is information retained?

We generally retain your information only as long as reasonably necessary to provide you with Services or to comply with applicable law.

 

How is information collected?

  • When users interact with the Company's website and social media accounts, such as by viewing, commenting on, liking, or sharing posts, the Company may collect certain information from and about the user. This includes:

  • User-provided information: username, comments, messages, posts, and other content a user submits.

  • Log data: IP address, browser type, operating system, date/time stamp, clickstream data, pages visited, and search terms entered.

  • Location data: Based on IP address and other technologies to determine approximate location.

  • Cookies: Small data files stored on a user's browser or device when interacting with the company's website and social media accounts.

  • The company may also collect user information from third-party websites and social media platforms in accordance with their terms and policies.


How do we share your personal information?

 We do not sell, license, or otherwise disclose your personal information to third parties for their marketing purposes without your consent.

 We may share your personal information with our service providers and business partners to the extent necessary for them to perform services on our behalf, such as companies that assist us with website hosting, data analysis, payment processing, marketing, and customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. They are contractually obligated to maintain the confidentiality and security of your personal information.

 We may also disclose your personal information (i) if we are required to do so by law, regulation, court order, or subpoena; (ii) in response to requests from government agencies, such as law enforcement authorities; (iii) to establish, exercise or defend our legal rights; (iv) when we believe disclosure is necessary or appropriate to prevent physical or other harm, injury or financial loss; or (v) in connection with an investigation of suspected or actual illegal activity.

 

SECURITY OF YOUR PERSONAL INFORMATION

 We take a number of steps to protect your data, but no security is guaranteed.

 We take precautions to protect your information. When you submit sensitive information via our social media accounts, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us by secure servers. We have included common indications of such secured features when appropriate such as a closed lock icon in your web browser. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 We use reasonable physical, technical, and administrative security measures to protect your personal information against unauthorized access, destruction, use, modification, and disclosure. However, no method of transmitting or storing data is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

 

YOUR RIGHTS

 We respect your right to access, correct, request restriction or deletion, or request our usage of your personal information and data collected as required by applicable law. We also take steps to ensure that the personal information we collect is accurate, up to date, and in accordance with our Data Protection Policy.  After verification of identity, you have the right to:

  • Know what personal information and data we maintain about you.

  • Request a copy of your personal information in a structured, commonly used, and machine-readable format.

  • Request an update to your personal information if it is incorrect or incomplete.

  • Request we cease our processing of your personal information and data.

  • Request us to delete or restrict how we use your personal information, but this right is determined by applicable law and may impact your access to some of our Services.

 In order to exercise any of these rights within this Policy, please contact the Data Protection officer listed in this Policy.

 

California Users

California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. At this time, we do not have a DNT signal policy.  Until further privacy regulations and guidelines are published, we will adhere to this policy.

 

OPTING OUT OF COMMUNICATIONS

 If you do not wish to receive marketing communications from us, you can unsubscribe via the link in an email you have received.  

 

CHILDREN’S PRIVACY

You must be at least 13 years old to have our permission to use this Site. We do not knowingly collect, use, or disclose personal information about visitors under 13 years of age. If you are under the age of 13, please do not use this Site.

 

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time as we deem necessary in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. We encourage you to review this Privacy Policy periodically to be informed regarding how we use and protect your personal information and to be aware of any policy changes. Any amendments to this Privacy Policy will be effective immediately upon posting to our social media platforms.

 

GOVERNING LAW AND DISPUTE RESOLUTION

This Policy shall be governed under the laws of the Commonwealth of Virginia without regard to its conflicts of law provisions. The parties may bring an action concerning this privacy policy only in the state and federal courts for the County of Spotsylvania, Virginia. In the event either party brings an action to enforce or to seek a remedy related to this Agreement, the prevailing party will be entitled to reasonable attorneys’ fees and all other reasonable costs of the action.

 

DATA PROTECTION INQUIRIES

If you have any questions or concerns regarding our notice or if you believe our notice or applicable laws relating to the protection of your personal information have not been respected, you can file a complaint with our Data Protection Officer listed below, and we will respond to let you know who will be handling your matter and when you can expect a further response. We may request additional details from you regarding your concerns and may need to engage or consult with other parties in order to investigate and address your issue(s).  Records will be kept of any requests.

 

CONTACT US

If you have any questions about our privacy practices or this Privacy Policy, please contact our Privacy Department. Please mark your questions or concerns; ATTN: Data Protection Officer and contact us at:

 

Concordia K9 Training LLC

10908 Courthouse Rd, Suite 102236

Fredericksburg, VA 22408

concordiak9training@gmail.com